Glassdoor

We are writing on behalf of Collect & Pay Ltd and Collect & Pay CY Ltd (part of Collect Group of Companies) whereas Collect & Pay Ltd and Collect & Pay CY Ltd to formally address an urgent matter the Companies are currently facing the unfortunate situation of having defamatory and false reviews and/or comments published on your platform. We have reviewed the negative reviews posted by users under an unanimous profile on the dates indicated below which contains patently false and damaging information, demonstrably false, invalid, and defamatory information regarding our Company.

The posts, which can be found at URL or specific location on Glassdoor, include statements that are not only factually inaccurate but are also damaging to the reputation of our Companys business.

Specifically, the posts contains the following false and/or defamatory claims:

Post date January 18 2025 with the post topic: [Don't even consider this place, will make you sorry];

[Post date: September 11, 2024 with the post Topic: [Toxic Environment with Unfulfilled Promises and Micromanagement];

Post date August 22 2024 [with no post topic];

Post date August 20 2024 with the post topic [do not work here] and;

Post date August 18 2024 with the post topic [Bad place to work];

The specific topics listed above were posted by anonymous users revealed confidential information for the terms and conditions of the Company, such as the employment terms and conditions, terms of payments conditions, promotions and salary wise, micromanagement actions, coercion of imposition restrictive clauses in the employment contracts, bad impression and negative comments for the personality of the Owners and the Co-founders of the Companies, bullying from the co-founders of the Company towards the Employees, creating a toxic working environment, whereas this is contradictory to their non-disclosure agreement enclosed in their employment contract already signed and binding by each former Employee of the Companies, which we strongly believe that this involves a breach of a contractual restriction and employer policy.

As responsible and professional Companies, we take these matters seriously.False and defamatory statements like these undermine our Companies name and reputation, our brand name, mislead potential clients and employees, and harm our overall standing in our industry.

We firmly believe that the posts are unsubstantiated and harmful claims, having the potential to significantly damage our reputation and we demand that they be addressed immediately. In addition, these claims represent a clear violation of Glassdoor's own Terms of Service, which prohibit the publication of content that is misleading, defamatory, or violates the rights of others and harms the reputation of individuals or organizations but also undermines the integrity of your platform.

We believe that the content posted on Glassdoor constitutes defamation per se under California Civil Code §45-46, as it contains false and damaging statements about our business. Furthermore, these posts violate Glassdoors own Terms of Service, Section 230 CDA exemptions, and the Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512, by disclosing proprietary and trade secret information.

Moreover, the precedent set in Fair Housing Council v. Roommates.com (2008) establishes that online platforms cannot claim immunity when they knowingly allow content that violates their own policies or contains misleading and defamatory information. Since Glassdoor provides structured review templates, rating systems, and moderation tools, its role extends beyond that of a passive intermediary, making it responsible for addressing and removing demonstrably false and harmful content.

Additionally, under your Legal FAQs posted on your website there is a statement among others as follows: [.. That said, we very much respect that employers need to maintain the confidentiality of valuable and genuine trade secret information.

So we act to remove content that appears to us to contain things like proprietary source code, customer lists, manufacturing techniques, R&D activities, budgets, projections, and technical know-how..]. In this respect, we strongly believe according to the Glassdoor Terms of Use that users revealed information for budgets and/or payment terms and technical know-how including the customer procedures and R&D activities must be removed from the platform with immediate effect.

As a direct result of these false statements, the Companies have suffered significant reputational harm and potential financial losses, including client attrition, hiring difficulties, and damage to business relationships.

As such, the Companies formally demands that Glassdoor take immediate action to remove the defamatory reviews and issue a public retraction of the misleading statements contained therein.

Thus, we expect written confirmation of these actions within 7 (seven) business days from the date of this letter that the following actions have been taken:

1.Immediate removal of the defamatory reviews from your platform.

2.Correction or retraction of the false statements made in the review, if applicable.

We trust that Glassdoor will take immediate and appropriate action to rectify this matter, in accordance with its platforms policies and obligations. Failure to comply with this request within the stipulated timeframe indicated above, we will be compelled to explore all legal avenues available to us, including, but not limited to, pursuing a claim for defamation against the individual responsible for the review, as well as seeking legal recourse against Glassdoor for hosting the defamatory content.

Our objective is to resolve this issue promptly and amicably; however, please be advised that we are fully prepared to take the necessary legal steps to protect the interests and reputation of the Companies.

Please consider this letter a formal warning before legal action.

If this issue is not rectified promptly, the Companies reserves all its legal rights to exercise and to seek legal remedies against Glassdoor for enforcement and will not hesitate to initiate further legal proceedings, including seeking damages for any harm caused to our brand and business operations.

Should you require any additional information, please do not hesitate to contact us directly via email at Myria.c@***t-group.com and to the email address guldana.a@***t-group.com.

Please be advised that we have dispatched an original letter to the address indicated in the website at:

Glassdoor LLC

c/o CT Corporation

330 North Brand Boulevard

Glendale, CA 91203-****

Thank you for your immediate attention to this matter. We look forward to your prompt attention to this matter.

Myria Christoforou

Corporate Legal Counsel

Collect and Pay CY Ltd.

On my glass door profile I mistakenly fill it employed instead to write unemployed. Please I need PSW one on one or private in the GTA area. And someone recommended glass door to me for my immediate job search.

You send me unwanted *** I never asked for if you keep doing it Im gonna flip the *** out and find a way to get revenge. Im sick of it.

You keep sending me United healthcare dog *** they kill people by the thousands. What the *** are you doing?

Cant see my applied jobs list

Are they receiving my applications

Because I applied and I didnt receive any confirmation email

I have payed £95 to return a wardrobe to Amazon they have charged me £95 to to get my refund my own product I am wishing to get some money back for the over charge

They claimed that I posted an ad for a job at my company using our logo and alleged that we are paying 70k to 100k for a truck driver. Fake news is terrible and dangerous.

I ve tried fixing my account and I emailed several times and still have not fixed the issue ?? Absolutely ridiculous that I can not get someone on the phone to help me with my account

Call back at another time is not a sufficient response.

This is a joke.

No human contact or human information.

I need the interview today because it's been a long time since I always apply at the point I was never called for the job

No one can answer a phone call

Are you kidding me

What kind of business has no one to answer your published phone call?

Really?

Are you a real business?

I havent seen any results

Baseless gossips and direct attacks on the company bowl which defame leaders - causing mental health issues and depression to them. and chaos in the organization. Despite flagging multiple times, to remove the post it is still online

Please give me a call at 262-424-**** as this is serious

I entered into an independent contractor agreement with your company and was earnestly working successfully. I was provided a panel for packages and payment schedule for today 12/13/24.

As of this writing no payment has been issued to me. I also have been unable to gain access to my panel which indicates the amount that I am owed. The address for both you and 3PL Solutions , the independent contract, and google search the address are the same. According to the Florida entity name, its listed as 3PL Solutions LLC, resident agent address and name.

All packages have been received and sent strangely before my payment date as I have kept copies of all carrier receipts. Screenshots of my panel, contract, items sent have been saved. This position was listed as a remote fulfillment associate. My contacts were Adrianna Barisita, Robert Mitchell, HR Manager and Rose Avery, immediate manager.

One month of no paid training was required. I have requested return calls from Ms. Adrianna as now I can see that something is suspicious with this activity.

I am aware of how to resolve this with the State of Florida and Maryland but working desperately to resolve this with whoever holds the authority first. To avoid escalation, please advise.

Need to resolve an issue with a post that has been removed several times due to defamatory statements. Want to come to a resolution.

I am not a pissed consumer. I received a sms text from a Jennifer at Glassdoor for a at home job.

She then directed me to Flavia and I was told the job was with Amazon shopping online and ordering and rating products. Does this sound legit or do you know if this is a scam or a real job. I am not a pissed consumer though.

After further research, I saw where Glassdoor does not send sms messages and it looks like this is indeed a scam as the message and job offer was the same as other peoples comments that were scammed. Thank You very much

Please call me at 1-60*-***-**** ASAP. I am needing help making my account a business account and linking my account to my indeed account.